Q: What about the warranty?
A: Warranty of each machine is 1 year.
Laser welding machine is very standard products, just like the TV you bought.
If there is any problem during the warranty period, our technic will help you solve on-line.
Q: How should I choose a good machine?
A: If your budget is enough, suggest you to choose brand laser source like MAX or Raycus. If your budget is low, there's also some laser source in good quality for you to choose, like BWT, Everfoto.
Tell us your material, detail requirements by words, pictures or video.
We will recommend you the suitable model with the reasonable price.
Q: What's the laser power?
A: We offer 1500W, 2000W, 3000W
Q. How about the lead time?
For the standard machine, the delivery time is 3-7 days after the payment.
For the non-standard machine, the delivery time is 7-15 days after the payment.
Q. How to install and use it?
We have the instruction Book, Operational manual and Training Video inside the machine.
We also can provide the training on line by free.
Q. How to do it if we meet the issue during the operation?
You can send the wrong information to us by mail, we can help us solve it by mail.
phone, or video communication.
Q. If we want to learn how to operate the machine, Can you provide it?
Yes, we can. We can provide the on line training by video. We also provide free training
course in our company.
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